Frequently Asked Questions

What inspires REYO's collections?

REYO's collections are inspired by a blend of timeless elegance and contemporary avant-garde fashion, creating a unique narrative in each piece that speaks both of heritage and modern innovation.

Where are REYO garments made?

Each REYO garment is meticulously crafted in workshops in Portugal, where traditional techniques meet modern design, ensuring quality and luxury in every detail. All our suppliers follow best in-class sustainability practices.

How do I choose the right size?

For guidance on finding the perfect fit, please refer to our detailed sizing chart available on our website, or contact our customer service for personalized advice.

What materials are used in REYO clothes?

We prioritize high-quality cotton, linen, and follow sustainable practices that not only ensure durability and comfort but also align with our commitment to environmental responsibility.

Can I modify an order once it has been placed?

We understand that mistakes happen. You can modify your order within a 24 hours timeframe by contacting our customer support. Please refer to our order modification policies for more details.

What is REYO's return policy?

REYO accepts returns on unworn, undamaged items within 30 days of receipt. For a detailed guide on how to process a return, please visit our Returns & Exchanges section on the website.How does REYO ensure product quality?

Quality is paramount at REYO. Each item undergoes rigorous inspections and is made from premium materials to ensure it meets our high standards.

Does REYO ship internationally?

Yes, we offer international shipping. For rates and shipping times, please check our Shipping Policy on our website.How can I track my order?

Once your order is shipped, we will provide you with a tracking number via email so you can monitor its journey to you.

How can I get in touch with REYO customer service?

Our customer service team is available to assist you with any queries or concerns. Contact us via care@reyowear.com, or through the chat feature in your order page.These FAQs aim to provide quick, clear answers and reinforce REYO's commitment to customer satisfaction and transparency.

Where is REYO WEAR based?

Reyo Wear is a brand developed by FAVE FZCO, a Dubai based e-commerce startup that aims to provide stylish, high quality garments, at competitive prices to the Dubai market. We believe that fashion that does good, feels good, that’s why we ensure that our supply chain follows sustainable and fair practices. If you are interested in learning more about our sustainability efforts, email us at: info@reyowear.com